- Fastest points earn, award redemption, and elite tier qualification of any airline frequent flyer program in India
- Most flexible tier evaluation based on faster accrual of points or number of flights flown
- Enhanced elite benefits including periodic complimentary upgrade vouchers andlounge passes for use by guests of elite members
- New Platinum level with exclusive benefits including Meet and Greet service and no rescheduling fees
- Elite tier benefits available at all times for all flights, regardless of fare paid
- Retrospective Elite Tier upgrades based on new, faster criteria, along with special “Thank you” offers for existing Club Vistara members
Chennai , September 26th, 2016: Vistara, India’s fastest growing full service carrier,launched the all-newClub Vistara(CV)frequent flyer program today, with inputs from its frequent flyers and those of other airlines forming the basis for the revamp.With this, Club Vistara now becomesthe fastest rewarding frequent flyer program in the aviation industry* in India and is also the most generous and least restrictive of all. The all new Club Vistara frequent flyer program not only provides its members enhanced privileges but also offers the fastest earn, redemption and fasterelite tier upgrades. CV members can accumulate CV points when flying with Vistara, engaging with co-brand and airline partners, and also by participating in various promotions.
In addition to the existing CV Gold and CV Silvermembership tiers, the airline has introduced a Platinummembership as its highest tier, and has also introduced a two-track scheme for elite tier qualification, based on through points accrued or flights flown, whichever is quicker. Club Vistara Silver, Gold, and Platinum level members receive a host of benefits like additional baggage allowance, priority check-in and baggage handling, priority boarding, complimentary upgrade vouchers and vouchers for guest lounge access, andno-fee rescheduling, depending on their tier status.
Commenting on the launch of revamped Club Vistara program,Phee Teik Yeoh, CEO, Vistara, said, “We are committed to delivering value and outstanding service to our customers. In response to the evolving needs of our frequent flyers, we have enhanced our program and introduced new features that are relevant and important to them. We are confident that therevampof the Club Vistara program will delight the membersand draw more travellers to Vistara.”
Talking about the revamp of the program,Sanjiv Kapoor, Chief Strategy and Commercial Officer, Vistara,said, “When we set out to redesign Club Vistara, we started by asking frequent flyers of Vistara and other airlines what they would want to see in their ideal program. We asked them what they valued most, and also what were their key pain points across different loyalty programs. We then designed the program to reflect what we heard. Not only is it now the fastest rewarding loyalty program, it is also the most generous. Importantly, Elite level benefits can be enjoyed by customers regardless of class of travel or fare paid.It is truly a program by frequent flyers, for frequent flyers.”
There is a special treat for all existing Club Vistara members too. Club Vistara’s new tier qualification criteria will be applied retrospectively to its existing member accounts, which will result in automatic tier level upgradesfor many members. The airline is alsooffering all existing CV members an exclusive limited period 50% discount for redeeming Award flights and upgrades in all classes, as a mark of gratitude for their loyalty.
| Salient features of the revamped CV program include:
· Fastest Earn:The CV Points earn structure has been revised to award atleast 8 CV pointsper 100 INR spent. An array of promotions and offers multiplyCV points earn opportunities. · Fastest Redemption:With multiple ways to earn, CV members can now reach the redemption levels faster. Free flights can now be redeemed for just 2000 CV points, and one-class upgrades are available for just 500CV points. · Faster Elite Tier Qualification: With the new tier evaluation criteria, journey to the top is now shorter based on lower of tier points or number of flights flown. The tier points required to reach CV Silver is 15,000 points or 20 flights, Gold is 25,000 points or 30 flights, and Platinum is 35,000 or 40 flights flown in 12 months. · Introduction of the CV Platinum Tier especially designed to reward our most frequent travelers with the most generous privileges and benefits, including “Meet and Greet” service and no rescheduling fees · Exclusive benefits and Privileges:Addition of a slew of features and benefits to our existing tier benefits, including complimentary upgrade vouchers · Tier benefits regardless of fare paid: Elite tier members will get all of their tier benefits including priority handling, enhanced luggage allowance, lounge access, voucher upgrade, etc regardless of fare paid. Benefits are available even when traveling on redemption tickets
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To learn more about the all new Club Vistara, visitwww.clubvistara.com
In a span of just 20 months, Vistara has expanded its network to 17 destinations with 430 weekly frequencies and further connects India with multiple via and connecting flight options. The 18th destination, Port Blair, will be added this week on September 30th this year. Over the next 4 weeks, Vistara’s fleet will grow to thirteen aircraft which will fly 515 flights weekly. Having already achieved the benchmark of flying more than 2.5 million customers, Vistara continues to grow and gain accolades as it redefines air travel in India.
*Fastest rewarding loyalty program in Indian aviation industry.
Notes to the editor:
- Exclusive offers for existing members:
- Launch offer 50% discount on redemptions for a limited period
- Launch offer2x bonus CV Points on all sectors for a limited period
- Earn 250 bonus CV points on Website and Mobile app check– in
- Earn 250 bonus CV points on Website and Mobile app bookings
- Enrolment offer:
- Enroll as a Club Vistara member and earn 1000 CV Points on First Flight
About Vistara (TATA SIA Airlines Limited): TATA SIA Airlines Limited, known by the brand name Vistara, is a joint venture between Tata Sons Limited and Singapore Airlines Limited (SIA) with Tata Sons holding the majority stake of 51% in the company and SIA holding the remaining 49%. Vistara brings together Tata’s and SIA’s legendary hospitality and renowned service excellence to launch the finest full service carrier in India aimed at creating memorable and personalized flying experiences for its customers. Vistara commenced its commercial operations on January 9, 2015 with an aim to set new standards in the aviation industry in India. For additional information, visit www.airvistara.com


