Shoppers in 20 cities to now get next day deliveries
Fulfilment Centres spread over 600,000 square feet with a storage capacity of close to 2.5 million cubic feet
Tamil Nadu to get 1 specialised Fulfilment Centre in Chennai with a storage capacity of close to 400,000 cubic feet
Chennai, April 06, 2017: Amazon.in announced today that it has invested in 9 dedicated Fulfilment Centres (FCs) and 33 Delivery Stations exclusively for Furniture and Large Appliances. The new FCs have been opened in 9 states to cater to the growing demand for Large Appliances and Furniture across the country. These include Karnataka, Haryana, Telangana, West Bengal, Uttar Pradesh, Tamil Nadu, Punjab, Gujarat and Maharashtra. With this launch, Amazon.in has 34 FCs across 10 states in India, covering a total area of over 3 million square feet with a storage capacity close to 10 million cubic feet.
In preparation for heightened demand this summer, Amazon.in has also increased its selection by over 3,000 products in the Large Appliances category consisting of Air Conditioners, Air Coolers, Refrigerators, Washing Machines and TVs. The infrastructure will also serve the Furniture category with over 400 number of products.
Apart from offering cash on delivery and buyback options, as additional services the online marketplace will provide installation services for customers, across top 6 cities (Bangalore, Delhi, Mumbai, Chennai, Hyderabad and Pune), offering a seamless shopping experience.
Manish Tiwary, Vice President, Category Management, Amazon India said “We have seen phenomenal growth in the Large Appliances & Furniture categories and expect huge customer demand for products such as ACs, Air coolers & Refrigerators during the summer. We have partnered with several of the big appliances brands to launch an exclusive collection for Amazon customers. The category has seen nearly 200% growth in the last one year and grew 5X of daily volumes during our last sale event held in January. Our new FCs will enable customers in 20 cities to receive their products the very next day and we will continue to expand our reach to offer an unparalleled shopping experience.”
Commenting on the announcement, Akhil Saxena, Vice President, India Customer Fulfilment, Amazon India said “In line with our vision to transform the way India buys and sells, we have been relentlessly focusing on improving the experience for our customers and sellers. Our investments in dedicated infrastructure of 9 Fulfilment Centres and 33 exclusive Delivery Stations will allow us to come closer to them and offer fast & reliable delivery of Large Appliances & Furniture to more than 150 cities. With a total storage capacity of 10 million cubic feet, we continue to have the largest fulfilment infrastructure in the industry.”
Through this Fulfilment Centre with state-of-the-art infrastructure, Amazon.in will provide a delightful customer experience through Fulfilment By Amazon (FBA). When using FBA, sellers across India send their products to Amazon’s FCs and once an order is placed, Amazon picks, packs and ships the order to the customer, provides customer service and manages returns on behalf of the sellers.
Consumers on www.amazon.in and the Amazon mobile shopping app have an easy and convenient access to 100 million products across hundreds of categories. They benefit from a safe and secure ordering experience, convenient electronic payments, Cash on Delivery, Amazon’s 24×7 customer service support, and a globally recognized and comprehensive 100% purchase protection provided by Amazon’s A-to-Z Guarantee. They can also enjoy Amazon.in’s guaranteed next-day, two day delivery, Sunday and Morning delivery on products fulfilled by Amazon.
About Amazon.in
The Amazon.in marketplace is operated by Amazon Seller Services Private Ltd, an affiliate of Amazon.com, Inc. (NASDAQ: AMZN). Amazon.in seeks to build the most customer-centric online destination for customers to find and discover virtually anything they want to buy online by giving them more of what they want – vast selection, low prices, fast and reliable delivery, and a trusted and convenient experience; and provide sellers with a world-class e-commerce platform.
About Amazon
Amazon.com is guided by four principles: customer obsession rather than competitor focus, passion for invention, commitment to operational excellence, and long-term thinking. Customer reviews, 1-Click shopping, personalized recommendations, Prime, Fulfilment by Amazon, AWS, Kindle Direct Publishing, Kindle, Fire tablets, Fire TV, Amazon Echo and Alexa are some of the products and services pioneered by Amazon.
